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FreshBooks

FreshBooks – Simple & Powerful Accounting for Freelancers and Small Businesses
Review by GABRIELLE CARPENTER • Updated December 2, 2024

FreshBooks is a cloud-based accounting solution designed for freelancers, consultants, and small service businesses. It provides intuitive invoicing, expense tracking, time tracking, project management, online payments, and reporting to simplify everyday accounting tasks.

Pros

  • Easy-to-use invoicing and payments
  • Time tracking and project billing
  • User-friendly interface with mobile apps
  • Strong customer support
  • Integrates with popular tools

Cons

  • Higher pricing than some competitors
  • Limited inventory features
  • Not ideal for large enterprises
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Key Ratings

Features score: 4.6

Pricing score: 3.8

Support score: 4.5

Reputation score: 4.7

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What is FreshBooks?

FreshBooks is an online accounting software built for freelancers and small businesses to manage invoices, track expenses, monitor projects, and receive payments online. It simplifies financial workflows with an intuitive interface and automation tools.

FreshBooks Dashboard

Is FreshBooks Legit?

Yes — FreshBooks is trusted globally by millions of users. It provides secure, cloud-based accounting, online payments, and integrates with numerous business tools, making it reliable for small businesses and freelancers.

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FreshBooks Pricing

FreshBooks offers multiple plans to accommodate different business sizes, from freelancers to small teams.

PlanPriceWhat’s Included
Lite $19 / month Invoicing, expense tracking, online payments
Plus $33 / month Recurring invoices, automatic reminders, time tracking
Premium $60 / month Unlimited clients, advanced reporting
Select Custom Pricing Dedicated account management, custom features

What Is Included in FreshBooks Plans?

All FreshBooks plans include core accounting tools: invoicing, payments, time tracking, expense tracking, and reporting. Higher-tier plans add features such as advanced reporting, priority support, and project management tools.

FreshBooks Plan Features

FreshBooks Features

FeatureDescription
Invoicing Create professional, customizable invoices with online payments.
Time Tracking Track billable hours and add them directly to invoices.
Expenses & Bills Scan receipts, categorize expenses, and manage vendor bills.
Project Management Collaborate with clients and track project profitability.
Client Portal Clients can view, approve, and pay invoices online.
Mobile App Access invoices, projects, and expenses on the go.

Notable Features

  • Top invoicing experience for freelancers and small businesses
  • Time tracking and project billing
  • Mobile apps for iOS and Android
  • Priority support on higher-tier plans
  • Online payments for faster cash flow
  • Integrates with popular tools

FreshBooks Support Offering

FreshBooks provides email, live chat, and phone support, along with tutorials, a help center, and community resources to assist users in using the platform effectively.

User Review Highlights

  • Ease of Use: Very intuitive and user-friendly
  • Invoicing: Simple yet powerful
  • Support: Responsive and helpful
  • Mobile App: Fully functional and reliable
  • Time Tracking: Easy to log and invoice hours

How FreshBooks Compares to Other Platforms

FeatureFreshBooksQuickBooksXero
Ease of Use★★★★★★★★★☆★★★★☆
Pricing$$$$$$$
Invoicing★★★★★★★★★☆★★★★☆
Best ForFreelancers & Small BusinessesGrowing CompaniesSMBs